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Spa Repair Diagnostics

Written with the Beginner In Mind

This tutorial can help you determine what is wrong with your hot tub/spa. The principles are written with a broad brush but applies to most spas made since 1994. This tutorial expects you have good knowledge of electricity, plumbing, and proper safety practices.


Where to Start: What's Wrong? Hot Tub is Dead.....


"Nothing comes on" If nothing comes, no lights or sounds... nothing. You first focus on the power source. Often a person will look at a breaker and say "its fine" because it looks fine. ASSUME NOTHING. You got to check the power as it enters your spa.  To do so you need working knowledge of electricity. Go to Here


"Everything works but the xxx"  This allows us to know some electrical if not all current the spa needs is present. Its a good practice to start with the above STEP first. For all components except the control box see Go to Here


"It doesn't work normally". This is the hardest because sometimes spas do something weird sometimes but not always. Its like going to the doctor and saying "last week I had a pain here but its been gone for a week. What do you think it is?" The doctor, or in this case the spa tech, can poke around but if its not broken, its hard to fix.


For YOU, that gets frustrating. We want our hot tub working not "hoping" its working. Because of so many possibilities, its usually better to email us at spageeks@clearcreekspas.com. Often we know a characteristic of that production that will produce the problem you have and we can have a bit of expectation doing this or that will solve. Some things are just odd. Example: I had one customer who hot tub worked perfectly UNLESS there was a LOW pressure above the state. When that happened his spa failed. We did figure it out but it took a period of time to do so.


Often the customer doesn't realize that its not a failure but part of the operation of the spa. Usually we will know that and will be happy to share when you email us.


But unfortunately, sometimes we have to wait and see what it is. I have an out of state customers that paid a local tech $100 to come out and look and the spa was operating fine. But he guessed it was XXX that was failing. They replaced it and the problem came back. The customer paid the tech AGAIN to return and AGAIN guess. Because the tech didn't know the characteristic of that model he didn't realize the problem was a simple $30 part. When the homeowner emailed us and we suggested he replaced the $30 part and he did and solved the problem. He spent $500 on parts he didn't need.




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